Ritchie Station Auto Spa Express

Check your bank account, I signed up for a monthly membership and everytime I come, it can’t read my tag. I have a brand new MD tag. When I go through the payment line, I see a totally new charge as if I’m signing up again. They charged me 2/23/26 for monthly then again on 2/28/26 that’s less than 6 days apart. I call, no answer. Now I have to report to my bank. The price and service isn’t worth it as my car is still dirty after and the vacuums don’t work good with no clean towels. You have to wait another 20-30 mins just to access that area.

Customer service is abysmal. Low energy and disrespectful manager is not a great recipe. I welcome more automation at this point.

I have a Super monthly subscription. Be careful to look at the digital display when your vehicle rolls onto the belt! On a few occasions, I had to go back through the car wash three times to receive the correct wash. Also, the two large chamois rollers near the exit point of the car wash are always off whenever I go to get my vehicle washed - they were working in this instance. The vacuums at some of the vacuum stations lack suction power. I prefer the Auto Spa Express in Odenton, Maryland, as everything always works.

Shamefully the car was pretty filthy. The let us come through a few times. Which was very nice. The staff were very friendly the options are reasonable. The place great vibe. Definitely will continue to use their services and will most likely purchase the membership

It’s a convenient location, but does not have the capacity to handle the volume that comes here. Unless you come during the middle of the day during the week expect long lines. And no matter what day and time you come expect to wait for the vacuums. I hate that people do a full detail to their cars at the vacuum stations. People literally hold up the vacuums while they dry their cars off, armor all their tire, and wipe the insides of their interiors. I enjoy my auto spa membership but i prefer the other locations.