Rivera's Auto Repair
Fairfield, AL · Auto repair shop
- Address
- Rivera's Auto Repair, 3701 Veterans Memorial Dr, Fairfield, AL 35064
- Phone
- (205) 370-2289
Rivera's Auto Repair is an auto shop located in Fairfield, AL. It is one of 18 auto shops listed in Fairfield. Its 4.6-star rating is above the Fairfield city average of 4.0 stars. Based on combined rating and review volume, it currently ranks first among auto shops in Fairfield. There are 9 photos associated with this location.
Customer Reviews
All the staff were extremely helpful and courteous. My 2008 infinity had a rack and pinion issue, after the diagnosis, all I needed was a “0” ring replacement, other repair shop said, I need a whole new rack and pinion system. After the exemplary work on my 2008 Infiniti, I took my 2006 Silverado in for a shifting problem, after the diagnosis they said I just needed a new shifting cable, price was great; Service was fast, in and out in one day. I definitely recommend Rivers’s Auto Repair to anyone who wants a fair price fast service and courteous service.
Did not diagnosed my car correctly runs worse than I brought it in ….they told me I have to fixed valve cover gaskets and need spark plugs when I arrive to pick vehicle up it’s didn’t start on first try …I hooked my scanner up and was still getting crankshaft position code and 02 sensor replaced because car was stuck in a ( closed loop ) so they basically ripped me off on a diagnosis fee ….Also I had catalytic converters replace and they did not install all 3 bolts to secure it too the exhaust manifold only did 2 then told me I have a exhaust leak …..Of course it’s gone be an exhaust leak y’all didn’t install the parts correctly….. I also pulled back up because who ever put the engine back together zipped tide my oil dip stick behind something just overall bad experience
VERY UNPROFESSIONAL!!! Nobody don’t even know how to speak English! I was suppose to get my car fixed and they called me when it’s ready. They didn’t call or anything. They clocked out and locked the doors without telling me anything. They locked my keys inside their shop and they had my truck sitting all day while i was waiting to get it fixed. They had no explanation. My truck would’ve been sitting there overnight if i didn’t get up out my bed to see about it 30 mins after they closed!!! Please don’t go. I don’t care if you’re in need. They are so unprofessional but yet there nice but don’t let it fool you. They tried to just take ten dollars off a 165$ dollar job.
I'm a hotshot truck driver and my truck broke down on the side of the interstate and I looked up closest mechanic to my location and this shop came up. After I finally got a tow to their place, they assessed my truck and told me a couple of things that was wrong with it. They were the most honest and straightforward people. I did not once feel like I was being scammed or having to get parts that weren't needed. The only things they recommended to fix were the actual broken parts. So that's what we did, changed those parts and got my truck back and realized that it was running better than ever. They did a fantastic job from the start. Wish I lived closer, I would have all of my vehicles serviced here.
Mechanics are awesome, but the new cashier she needs customer service classes. I admire the work there and will go back, but I don't want to deal with the cashier
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.