Rizzoli's Automotive

I was very impressed by Rizzoli's Automotive. My first contact was with Sal over the phone who took my information and made an appointment at the time I requested. When I arrived at the shop Stephanie told me exactly what the mechanic would do to diagnose and remedy my cars problem. I was kept informed on the progress by phone and text messages. My car was ready when promised and was working great. I will use Rizzoli's Automotive next time I need service.

I usually don't write reviews but I feel this is necessary as a female who knows nothing about cars. This was my first trip to a mechanic shop after the loss of my dad and I was very nervous about being taken advantage of. When I called and spoke to Stephanie, I had an ease of mind to talk to a woman there. But that was just the start of it. The Rizzolis mechanics looked my car over before a big road trip and sent me a very thorough inspection report, which made me scared my car needed thousands of dollars of work before I could drive it to Washington. But Stephanie prioritized things and gave me an ease of mind of what should be done now and what can wait. I expressed my budget and she even helped me with the pricing. She also showed me important things on my car for long drives like chec

Truly, the most honest shop in the central coast, some shops may tell you what you want to hear, but Pats automotive will give you the facts and allow you to make the decisions on what’s best for your car. No pushy sales. Great warranty. I feel extremely confident that my vehicle was taken care of and my needs were met.

I have been a Rizzolis customer for almost 3 years, for 40 years of marriage car maintenance has always been on me. To make a long story short my wife was forced into duty recently and Stephanie (Grover Beach) unbelieveably went above and beyond to help us through a difficult situation that ultimately led to a referral to a dealer for a warranty repair. This type of customer service just doesnt exist anymore and when encountered needs to be recognized. Thank you Stephanie and team, your the best !

Very expensive for doing absolutely nothing other than a diagnostic check- felt like I was robbed because they are the only company to do a salvage inspection they charge $600 for looking at your vehicle then try and charge $6000.00 for repairs that exceed the value of the car. It don’t make sense how they can charge so much to tell you what’s wrong with a vehicle. This should not be allowed in the state at all.