Robert Brogden's Hays GMC

Back in September I was looking to get a newer vehicle since I travel so much. I went around town looking and didn’t see anything on the lots and then went uptown in Hays, KS and went in to see if they could find what I was looking for. I was looking for a 2024 Toyota RAV4 and I wanted it to have a certain pkg. At first the salesman, Lance, looked to see what they had in the computer and they had a different color and also a different pkg than what I wanted. He search further and came across one that they just got in. He went to check on it and OMGOSH!!!! It was close to what I was looking for and it was white!! Lance was very helpful in helping me with information on the vehicle and I would recommend, Lance, if you are looking to purchase a new or used vehicle. I’m very happy with my purc

Sales representative Josh Ficken was Great knowing his product and if he didn't he looks it up for me.. you need more than 1 f and I rep to speed up the signing of the paperwork I waited for over a hour before I could sign a check and the rest of the paperwork. Then I didn't get all of my finance papers given to me, but what really pisses me off is I still haven't got my title or my sales tax receipt and you haven't cashed my check I wrote and it been 3 weeks today that's crap I wanted to get my car registered before the end of the year, I even called Olathe and asked about it and still waiting.. I probably won't buy anything else because of the paperwork hold up I don't like driving around with a 60 day permit just cause you don't want to process it in a timely manner 🤨

Very nice people. No pressure sales. Building is clean and comfortable while you wait.

Mark, salesman, and the sales manager were super nice to work with. They were reasonable and willing to work with me to make a deal that we were all happy with. I look forward to working with them in the future and highly recommend.

Miguel was ABSOLUTELY wonderful. Took my wants and needs into consideration in order to find the perfect fit for me while also staying in my price range. He was optimistic and open minded to my varying opinions while also making sure I was understanding in all aspects. Would 100% purchase with Miguel’s help again!