Roberts Automotive

I was hoping to be greeted with a smile but instead I had to stare at the owner for over a minute before he even came over to introduce himself and shake my hand. To me this was very unprofessional and made me feel unwelcome. I did not get any work done here so I cannot speak to the quality of the work they do. But, being from a customer service background I was not impressed with the customer service at all.

If I could give Roberts an 11/10 I absolutely would. Hands down the best service whether it was the customer service, or the work being done on my car, was just exceptional. Andy, the owner, really listens to you and will get your car where it needs to be to make sure you are safe. I will absolutely be back for all my car needs as Andy and his team are very genuine, attentive, and an extremely hard working crew!

Although not the cheapest place around, they are affordable and do a good quality job. Not only did they take care of the problems that I had, but they also did a free safety inspection and advised me of other issues that I was not aware of as well as advising if the issues were serious or could be fixed at a later time, and only did the work requested. Owner was very informative and detailed in explaining estimates of work and work done. The only part of my experience that could have gone better would have been to receive a call confirming that work was not completed at the end of day and car would need to be kept overnight.

Serious shoutout to Andy and his team. My vehicle went down for the count and I was in a panic. Especially when I run a small business that requires a working vehicle. They got my van up and running quickly and the price didn’t hurt so badly. Thank you guys. It wasn’t the first time they have worked on my vehicles. And it won’t be the last.

Fantastic friendly service! Knowledgeable, great prices, and best of all they didn't even attempt to screw me over like most other shops do when a single woman walks in to the establishment. I had a suspension issue and was only bringing my SUV in for a quote, but the place had such an air of a great family owned honest business and their quote was less than I expected. So I had them do the work too and now my SUV rides better than it ever did. Andy was wonderful through the whole process. When he gave me the quote he broke it down into what needed done and what could wait if I was on a budget. As long as I live in Tampa I will never use another shop again, I will be returning to Roberts for all my car needs now. Highly recommended!!! Thanks for the awesome service guys!