Robinson's Collision Center
Richmond, OH · Auto body shop
- Address
- Robinson's Collision Center, 252 OH-646, Richmond, OH 43944
- Phone
- (740) 765-4185
Robinson's Collision Center is an auto shop located in Richmond, OH. It is one of 8 auto shops listed in Richmond. Its 3.2-star rating is slightly below the Richmond city average of 4.5 stars. It ranks #2 among Richmond auto shops by combined rating and review volume.
Customer Reviews
DO NOT TAKE YOUR VEHICLE THERE! My husband wanted to give the business to someone local after hitting a deer. They had our truck there and sat on it for 2 months. We called and they stumbled over excuses. The adjuster called and got the same. They finally sent it somewhere else to have certain things done that they could not do and low and behold we find out it's totaled. It's been 3 months at this time. Never again!
If they had a zero star rating I would have used it. They had my car for 12 weeks after an auto accident. Just kept saying they were working on it. Said it was hard to get the parts needed. After I got it back I knew it wasn’t working properly so took it to my dealership for another opinion. They were appalled at what had been done or not done. The car sounded like I was driving a truck and there were warning lights on the dashboard that they didn’t fix because they said didn’t know what they were for. The dealership wanted me to take it back to the collision center but at that point I was so upset I didn’t want them to have it even one more day. This isn’t the entire list of what they did to my car. I spent 3,000 in rental car fees and another 2,000 to the dealership to fix what had been
My unfortunate encounter with Robinson Collision Center can only be described as a complete nightmare. From the outset, they sent the wrong vehicle to tow my RV, causing me to miss a scheduled service appointment elsewhere. Despite this rocky start, I decided to give them a chance to do the repair, but it proved to be a grave mistake. During the towing process, the chain let loose, putting my life at risk, and only quick action from their son prevented a potential disaster. Once at their facility, I then witnessed an unpleasant scene of the father and son yelling at each other, leaving me bewildered and uncomfortable. Hoping for the best, I left my RV with them, only to endure an entire year of waiting and broken promises. Their lack of progress on my RV repair became evident, and it see
This bigger white woman at the front desk is racist. She tried to tell me I was getting smart w her employee when clearly I was asking a question. She took my I.d and threw it at me. Charged me for two days of storage even though they had my trailer for less than 16 hours!!. These people are thieves and they have a deal with the owner of the local truck stop where scam and tow. Probably split after hours. DO NOT COME HERE. You been warned.
This place is the worst. Thieves. Crooks. And the large lady behind the counter has thr nastiest attitude. She threw my i.d at me and refused to explain why I was being charged for 2 days storage. Threaten to call the cops on me because I told her she's not my mom to be telling what to do. gave me two different prices and then rushed me when I had to get another check because she told me different price. Maybe it's different for some, but judging by thr comments if you like me avoid these people. Hills have eyes vibes.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.