Ron's Automotive

Disaster of a dealership. BEWARE BEWARE Before this review I have tried many times to communicate with the dealership. They will not communicate. I have contacted a lawyer and even had the Maryland Attorney General along with the MVA investigation division speak with me on this matter. Where do I start? The lying? The fraud? The lack of communication. They have had and are still in a possession of a vehicle I purchased in July. They have had it more than I have. Immediately after the car was purchased the airbag light and engines lights came on within a day. Contacted them immediately and was told to bring it back. It was brought back only for them to keep it for 2 months because they had to “send it out for repair”. After getting the vehicle back, not only was the light still on but i

STAY FAR AWAY FROM THIS PLACE!! I purchased a pickup truck and traded in my SUV on Nov 6th. It’s now January 20th and you still have not paid off my trade-in and now owe me 2 months, soon to be 3 months in car payments. I get excuses like “Z isn’t here. Z is praying. Z is preparing for a wedding.” Z appears to be the only person who can resolve my issue and can never be located by his staff. I have purchased nearly 10 cars in my lifetime and had little to no issues with other dealers. This is THEFT. This is FRAUD. This is WRONG. I will go to the police. I will go to the media. I will find everyone else who’s been conned by this place and will have you shut down.

This has been the worse experience with buying a vehicle. The price listed and confirmed by the sales man at 18,500 and was even listed on the site for that price they tried to make it for 21,500 on the paper thank gosh I caught it but still they wouldn’t give the price that it was to be in the beginning so then they asked to meet half way and said they would do the under seal so I agreed. The under seal coat was half ass done and not worth it getting even done. Now the tag that we have called about and asked about is still not in and we only have two weeks left until the temporary one expires. I still have to go back in for the 6th time because more paper work was forgotten and not taken care of. Their excuse is people quit and we are learning, well then I feel if that’s the case then

In July of 2023 I purchased a white used 2016 Land Rover LR4. It was a complete lemon although I did everything one should do when buying a used car. I was told they had the car serviced by Land Rover in Timonium. I called the dealership and they confirmed. Later I found out it was a lie. A day into me receiving the car, the engine light came on. I took it to the mechanic and none of the work they said was completed was done. Keep in mind, you can do all the due diligence in the world but it hard to compete with outright lies.

My wife and I drove down from New York to Ron’s on Saturday . We called in the morning and Ricardo was very helpful and I expressed my concern about the drive and the car being available. They assured me the car would be there, as I explained several disappointing visits with other dealers in NJ. When I arrived they were waiting for us and the car was parked in front, a red carpet feeling. They quickly introduced themselves and it was a very family environment. You don’t feel that pressure when you usually visit a regular dealership. Everyone was great especially the father and son team. They were great and I would definitely drive four hours again if I have to purchase another car. The icing on the cake is that they were fair, with my trade in and made everything headache and stress free.