Rural Hall Automotive

I would give zero stars if I could!! The final time I came up here was to get my battery replaced. They were pissed off because my battery was still covered under the 3 year warranty. Mechanic attempted to run a scanner with no check engine light on, did something under my hood and now I have a code. They then told me it wasn’t my battery but a dealer issue. I start heading to the dealer and my car dies in the middle of UNIVERSITY PARKWAY in 97 degree weather WITH MY CHILD!! Called and they had no care in the world. Got towed to the dealer. Had to wait 3 days with no vehicle, lost 3 days of work and you know what the issue was? My battery. I wish I could say this is the first time they’ve done some funky shit but it’s not. But all that money lost for no reason and intentionally putting me

Great place to go for inspections! - I have been going here for many years. Luckily I haven’t needed other services, but if I did, this is where I would go. ! Quick in & out in about 10 minutes~ thanks guys for friendly & quick seevice!!! 😊

Very friendly and professionsal. Excellent customer service.

LONG DETAILED REVIEW Took my car in for a standard wheel bearing repair on a Thursday and was promised I’d have it back same day or next because my wife was very pregnant. Called back at the end of day, turns out a bolt was broken but stuck on the vehicle during repair and had to be cut or removed. They waited to order parts till they could remove the bolt and had to ask another mechanic to come help, so they didn’t even order parts they already needed until the next Monday. Which caused further delays. Alright fair enough. I may not understand procedure. But when I gave feedback and asked for more communication I was flippantly told to just call an ambulance, as if I just have $5,000 for that bill. No apology or attempt to make it right and the disregard for my circumstances was very dis

Fast service very friendly. Adorable dog.