Rush Truck Centers - Salt Lake City

This place is great, I have been taking my trucks to them for the last 3 years. The service department has always taken care of me. But my man Ryan has been there since Day 1. He is great to work with, gets the work done fast! For the sales side I bought a truck from Calvin. He made the process super easy, and will definitely be buying another truck from him again

Our clutch went out on our semi and had it towed in. Worked with Karson and was very impressed. He explained everything that needed to be done and thoroughly checked our semi for any other problems. Even helped me save money by explaining things that weren’t problems that a previous shop had told me were problems. Out of all of the mechanic shops our company has used in Utah for our tractors, this has been the best service we have had. We will only be working with them and Karson from now on.

I spoke with Ryan the night before. Thanks to him, He told me when service opened the next business day. Upon opening, Taylor took my information and came up with a very good strategy. Roberto plugged in the diagnostic computer before we took two test rides, one bobtail, one with the loaded trailer. In between these trips, there were some reset/updates For the system. With the load, we tried to re-create the initial complaint. Engine derate was culprit. Thankfully, that did not reappear nor did any other codes (intermittent and random in nature). Apparently, even the de rate alert was a system error and not actual. I would’ve never known that had the system reset not occurred-Better to be safe than sorry. I’m grateful for this dealer and the crew that helped me with this job. My thanks

I am extremely disappointed with the service at this shop. Yesterday, I arrived at 11 AM and was told the repair would take 2 hours. It was not completed, and the truck remained there all day. I had to go to a hotel and come back the next morning, and they told me it would take 6 hours—again, it was not done. My truck still hasn’t even been brought into the shop properly; it’s still outside. Several people were sitting at the computer, but no real work was being done. This is very unprofessional and has caused me serious delays. I strongly warn others not to rely on this shop, as they cannot be trusted to complete repairs as promised.

Great truck repair shop with excellent service. We brought our truck in at 11:30 AM and had it back on the road by 5 PM the same day. The issue was a DPF replacement, and everything was handled quickly and professionally. Friendly staff and a very comfortable waiting area. Highly recommend.