Russell's Garage
Hillsville, VA · Auto repair shop
- Address
- Russell's Garage, 539 Floyd Pike, Hillsville, VA 24343
- Phone
- (276) 728-3850
- Status
- Closed · Opens 8 AM
Russell's Garage is an auto shop located in Hillsville, VA. It is one of 15 auto shops listed in Hillsville. Its 4.5-star rating matches the Hillsville city average of 4.6 stars. It ranks #4 among Hillsville auto shops by combined rating and review volume.
Hours
| Saturday | 8 AM–12 PM |
Customer Reviews
Great and very knowledgeable group of guys that will take care of your car. They Couldn’t have treated mine any better!
went in for an alignment and they charged an extra $90 labor to install a tie rod end that took another 10 minutes. I feel i was robbed. It's a shame a company like this operates in our community.
After hitting a bear on the interstate the State Police called this garage for tow service. Initially the man was very nice but then offered to tow us, with my four and two year olds in the car, on the tow truck to the next exit. Thankfully we lived close enough that someone was already on the way to pick us up and he agreed to wait. He towed the vehicle back to his shop and we had our repair shop come pick it up from there. Much to my surprise we were charged $1,200 for that tow (just back to his garage)?! Talk about highway robbery. I feel like I was taken advantage of for not knowing I could leave it there for my repair garage to get the next day. I do not recommend this shop
Russell’s Garage gave me Derren’s direct number. He was short on the phone and made me call back. When he did show up he quoted $150 for ~5 miles, demanded cash, refused a Visa on-site, and drove off—even after I called back & offered Zelle/Venmo/CashApp/Multiple Cards he wouldn't help me during my stressful situation. Berts Garage on the other hand came immediately and did it for $100 and took my Visa. I HIGHLY Recommend you go to Berts Garage—NOT Derren @ Russell's Garage!
Took pickup in for fuel gauge repair and oil change and while there the mechanic noticed all my rotors and brakes were shot and my emergency brake was hanging on all the time. So glad he noticed this to make my vehicle safe to drive and more fuel efficient since the brakes aren’t dragging any more. Very pleased with all the service I get at Russell’s. Friendly and very knowledgeable mechanics.Would recommend to anyone.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.