Ryder Used Truck Sales

As soon as we bought our truck it broke down a week later. Day of the test drive- engine light was on. It went for maintenance and it was off. We paid cash for the truck - and was happy to own our first truck. Then the nightmare- a week later- the engine light and problems are back. Ryder Warranty sent us to Johnson’s Trucking in Glenarden. Went to Johnson’s and it was broke down again a day later. After sitting two weeks there. Now More problems after sending it to Johnson’s trucking. Now we are paying thousands in repairs and the warranty doesn’t cover any expenses. They claim they don’t cover sensors. Seems like nothing is really covered. I’m not sure how everything was inspected properly for Ryder Inspection seems like a lot of problems for it to be inspected. Engine light day one a

Buyer beware have your truck inspected by a mechanic before buying from them. I drove about four hours to this location after putting a down payment on a unit. The truck had major problems and the manager seemed clueless as if he was unaware of them. After I brought the issues to his attention his demeanor was very care free. Very disappointed with this place. Ryder does the very least when it comes to maintenance. Good luck

I would note recommend purchasing a vehicle from Gene at Ryder. I had a horrific experience with the him. Not to get into the details, but I purchased a truck that I went to Atlanta to pick up, only to have to return it back to the lot in Laurel for mechanical issues that should have been addressed before we left Atlanta to come back to DC. I can't speak with Ryder as a whole because I have spoken to several other people that I believe will do there do diligence with resolving my issues.

I would recommend people not to buy truck from Ryder I brought one Cascadia freightliner 2014 back on February 13 2021 from this selaperson name Elizabeth in PA went I when to pickup the unit on PA the seen in good shape but when. I start driver on the highway the truck started to shake a lot and a engine light come on by the time I got to my yard I did another inspection and the truck was leaking a lot of oil from engine so I the truck was supposed to be certified meaning that the unit was supposed to came with no issues but the good thing I bought warranty. I call then and told the problem with the unit so they told to take unit to patasco Ave in Maryland I took the unit there and now the got almost 3 months with the unit in the shop . They warranty codinector name Meka M call like abou

Most ignorant people I ever seen. I was interested in a truck and was told it had to be inspected before they could give me a price and they were going to call me. Not one call. They would not return my calls to see what was going on. So After three weeks I called corporate office and after a few more days someone other than the person who promised to call me and was told it was not going through a inspection and the price was $26.000 for a 13 year old day cab. They are trying to rip people off. Please stay away.