RZ Repair LLC

STAY AWAY! THESE GUYS DO NOT STAND BEHIND THEIR WORK!!! They deserve a ZERO, but that's not an option. I took my truck here to get the state inspection so I could get it licensed in Missouri shortly after we moved here. During their inspection I was told I had a bad ball joint in the front end that would have to be replaced to get the sticker. I didn't have the time or space, so I had them do it (almost $500.00 for the repair) and got the sticker. Barely 10,000 miles later (currently) I went to get the inspection renewed (different shop because they no longer do the inspections) and was shown that one of the ball joints they had replaced was bad again. A ball joint is a part that should last 100 + thousand miles. I called them on Thursday afternoon (9 May) and got voicemail and left a me

About a year and a 1/2 ago, we brought our car to them to fix. They had it for about 8 days before they ever even looked at it. Every time we would call they would say that they were going to get to it tomorrow. After they had it for over ten days they finally fixed the car. Within three days we had to take it back for the same issue. Fast forward to this week. Our truck started running really badly. So we decided to give them another chance thinking that maybe the first time was just a fluke.. We dropped off the truck and the lady at the front desk took our information and the key to the truck and that was it. We took it in on Monday. And every time we called, we got the same answer again that they were going to get to it tomorrow.. Today I finally got someone to talk to me after they ha

My daughter broke down in Urbana on her way back from the state fair. We were going to have it towed back to Springfield because we were nervous about using a mechanic that we did not know. I read the reviews for RZ and decided to give it a try. We are so happy that we did. Rod went out of his way to take care of everything. He even met with us after hours to work around our schedule. Very honest and great communication. I would highly recommend RZ!!

My experience at RZ Repair was very good. The staff is knowledgeable and very pleasant to work with. I purchased a set of tires for my truck. They were installed, mounted and balanced. RZ Repair was 150 dollars cheaper than their competitors.

Mr. Zeigler (the owner of RZ) saved my bacon. I had to get an SUV and trailer road ready - in three days - for movement to each coast. He came to my house, retrieved the vehicles and repaired them on time. Fit me in to a busy roster at the garage. Very courteous and respectful. Some of the other repair shops in the area didn't even answer their phone when I called.