Safelite AutoGlass

The service can be convenient when everything goes smoothly. Scheduling is usually easy, and some windshield repairs or replacements are completed fairly quickly. When the technician arrives on time, the work is efficient and clearly explained. However, there can be communication issues, including delayed appointments or changes that aren’t well communicated. A few follow-up concerns like wind noise or seal issues may require extra visits. Overall, it’s a mixed experience that works well for some, but could improve with better consistency and communication.

Customers have mixed experiences with glass repair and replacement services here. Some appreciate the convenience of scheduling and the ability to repair or replace windshields fairly quickly, and a few visitors found the technicians friendly, professional, and clear about timing and what needed to be done. However, many others have noted communication issues, scheduling mix‑ups, and appointment changes that caused frustration. Several reviews mention delays, rescheduled visits, or techs arriving later than expected, which was inconvenient for those taking time off work. A number of customers also report quality concerns, such as chips that cracked further after “repair,” seals that weren’t set properly, or wind noise after installation. Some people found it hard to get clear follow‑up c

Outstanding.. Excellent... Precision.. Not a flaw in workmanship. I was reffered by a nearby mechanic shop whom I trust. I liked and trusted Adrian who made me feel comfortable. He completed the work on time. I was not let down! Its hard for me to trust shops so im writing this because I want to give confidence to anyone who might choose this shop, Safelite in Simi Valley, and of course Adrian who provided a perfect installation. Thank you BB for the excellent referral.

My windshield was replaced and supposedly with warranty. There's outside noise now and on the passenger side sounds like the window is open. I took it back on a 0930 appointment. I went to check on my car at 3 pm and they hadn't done anything. An hour later I got a message that it was done. Well not surprised that they didn't do anything and claim that there's nothing wrong. Now have to deal with my insurance to get my car fixed properly. Wouldn't recommend to anyone even to people I didn't like.

Windshield is leaking. Wouldn't recommend this place. They put the new windshield ON TOP of the weather stripping and didn't do a new seal so now my car has leaks inside.