Salem Street Auto Body

My car was backed into by an 18 Wheeler while parked outside my house. The back wheel and suspension was bent as well as the pictured damage. Hanover insurance recommended me to go to Salem St Auto body as it was one of their partners. I dealt with Carlos the manager and he was straightforward and honest on every occasion. This repair took a while and yes it they did not always know exactly when the car would be done and yes I could not always get someone one the phone right away. Carlos at one point gave me his phone number so I could text him. I thought that was cool. This guy is busy. He is not just managing the office he is working after hours to get things done. So I cut him some slack being in a different repair business myself I know how it goes. It is really frustrating not havi

I had a wonderful experience at Salem Street Auto Body. I came in with a scratched bumper, and they gave me a quote that was fair and reasonable. They told me exactly how long it would take to fix, and they made drop off and pick up easy and smooth. The result was fantastic -- my car was restored good as new, and I will be recommending them to all my friends. Thank you so much! =)

The people that work here are amazing. They are great people and operate with efficiency that I’ve never seen before! Brought my car in on the 5/2 and it was done by 5/9! I want to give a special thanks to Carlos, a 19 year old kid, who fixed a spontaneous problem within a matter of minutes. Salem st auto body is lucky to have such young and talented staff! Now my car looks like new! Overall 10/10 would recommend!

In 2019 I got into a car accident and happened to be on the highway so I got towed to the closest auto body shop. This is recommended by the towing company and went with it because it didn't seem that bad I did take a long time to fix my car however I have noticed since years have gone by that all the paint and all the work that they've done basically is chipping off in multiple spots. There is some on my trunk and right where my tires are I know this is from them because it's the only place that it's chipping off and not the original paint. I spoke to the manager about a year ago because that's when I really started noticing it because I know he said it was guaranteed he asked me to text and let him see it. I saw that he read my text message but did not refuse and when I reached back out

Paul and his team were absolutely amazing with fixing the front end on my SUV and were so quick! My suv looks like brand new and I’m so in love with how it looks now. Can’t thank him and his team enough!