Sames Ford Service

I would strongly advise others to avoid this dealership’s service department. My truck was kept for over a month, and in all that time it was only inspected twice for a total of about one hour of actual service time. Throughout the process, communication was nonexistent. No one would return our calls, and whenever we tried to reach out, we could not get answers or even a simple update. The lack of responsiveness and customer service was extremely frustrating and unprofessional. In the end, we had no choice but to pay to have the truck towed to another business that was actually capable of handling the problems. This added unnecessary cost, stress, and inconvenience on top of the month of wasted time. After this experience, I would not trust their service team again. If you’re considerin

Sames service Corpus Christi: Made an appointment almost two weeks ago. Took the day off of work and was there at 8am. Got up early and dropped it off and stayed there and they said may be a little while which was fine even though I had appt. and should not have heard that to begin with!!!! What are appointments for????? So I'm there for hours and it's now 11 and I walked back by there and sat down, mind you I was there the entire time. He walks out and says did you get my call and I said no because I did not. He started to give me some BS about technician assigned is blah blah blah and I said just give me my truck and he said that's what he was going to say which is laughable after I take a day off of work for an appt. So am I supposed to take another day off because service can't handle

They said that they would make sure that they would not call my phone with sales deals. Then after the called they said it again. Then they said it again. Today they said it again. They said that they would not text me. Its the same story. Telling me they won't and then doing it over and over again is dishonest.

Rear hatch ajar sensor kept draining the battery on our Lincoln. Auto Nation Ford doesn't work on Lincolns. Sames diagnosed and repaired problem. Friendly, professional with competitive pricing. These guys definitely know what they're doing. Top notch service. Upxdate: Sluggish ignition. They replaced battery & did a maintenance check. Still happy with service & personnel 11.2024. ☆☆☆☆☆☆

I dropped off my mustang I had bought within the last 6 months, and due to the dealership I bought it from, it needed to have work done. I came to Ford service. The staff was willing to help me with my issue quickly and made sure I was taken care of. Daniel Ramos the service manager was mainly the only I was dealing with, and he offered me assurance it would get fixed within a day. He was very friendly and made sure to help me get it all covered under my Warrenty. I recommend coming here for fast service and friendly staff.