Sam's Club Tire & Battery

Purchased tires and installation online. Scheduled the appointment online for same day. Associate who checked me in was great. Super friendly and helpful. I wish I got his name. Completed installation quickly. Very happy with my service!

Rude and terrible customer service, the staff barely knows how to speak let alone convey a point while speaking.. on top of that they have no option to leave your car and come back later tou have to make an appointment for up to a week out.. yeah the 50 bucks im gonna save ain't worth it ill drop it off st tire discounters and pick it up in a hour

I waited 10 days for my tires to come in. Then another 3 for an appointment only to find out they can’t get my tires off my car. I went across the street to Tire Discounters instead. They told me this happens all the time to VW owners. Sam’s should not let you buy tires for VW if they know they don’t have the tools to install them. Huge waist of my time. I could have had new tires a week ago.

The guys did a great job, were helpful and courteous. I showed up early and they were able to get the job done. So grateful for the speed of such a chore. Shop and car maintenance all in one place. So awesome. Also, I have purchased tires here in the past and I used the warranty for those tires. It was an easy experience and I highly recommend buying the road hazard. Thanks so much.

Came in with a flat, two hours later "Sorry we can't get the lug nuts off" and shrugged their shoulders. Gave my car back with a completely deflated tire. Why even bother keeping the doors open, it's the most basic service.