Sam's Club Tire & Battery

I made a 9 o’clock appointment through their call center, which is the only way that you can get a hold of them. It is now 10 minutes till noon. I’ve been at the store since 8:30 AM and I am just now leaving. The guy said he was new and that he was having problems and then he had to wait for the afternoon manager to come in. I bought groceries and things like that. Everything is basically spoiled because all of my food has been out for over an hour waiting on them to finish my tires.

Horrible service. No one in charge, so I had to deal with 4 different people just waiting 2.5 hours for a tire change. Not even a sorry for the delay or a simple "thanks for coming in." Worst experience ever.

DO NOT GO HERE FOR TIRE SERVICE! I set an appointment on Saturday to just get two tires replaced and despite having made the appointment and paying for it upfront, when I arrived Monday I was immediately told I would have to reschedule. I understand being low staffed and do not blame the technician but come on Sam's, no contact to let me know I needed to reschedule? Being told after taking work off that I'm going to just have to come in another day, no attempt to work it in or honor the time just immediately to "lets reschedule" I mean come on I booked a full hour for two tires you're telling me you can't confidently get that done in the day? Do not waste your time and money. Go to Plaza Tire. They did it same day and only for $215 instead of $330. Sams club more like scam club.

Before I applied for a membership card, they said members could get abortions for free. But when I arrived, the clerk charged me $15, which was more expensive than other places. The clerk's attitude was also worse, which was more expensive than other places.

I'm so positive with my experience last week. I was looking for tires and Jarel helped me with that. He is so knowledgeable, patient, friendly and fun. I was kind of skeptical on what size and brand fits my vehicle better. He spent at least 10 minutes explaining everything. I would definitely go there again.