Sam's Club Tire & Battery

Wish I could them 0 stars. Had tires installed on 4/12. Tpms light comes on while driving. Go back to the store and they say 1 sensor is broke and the other 3 are not registering. Sensors get fixed, leave and 30mins later light comes on again. Go back to the store then they say tires are overinflated. Tech says fixed overinflation and recalibrated. Leave the store again and 30 mins later tpms light comes on again. Get it together Sam's eastchase. Finally went to another Sam's in Burleson and the tech fixed the problem right the first time. All because they didn't program the sensors to the right car with push start instead they programmed them to a car with key start. So frustrating. I will never go back to this tire center.

Update after 3 months, My tires were not properly balanced. And the tires have brown stains from exposure to long term heat from the warehouse. Will find a different Sam’s club to get my tire’s balanced. Online reviews of Walmart and Sam’s club tire employees were right, have to watch closely to how the workers install tires. I ordered tires online, email confirming came to the store. The email did not state one must make an appointment for tire installation. Good thing i called first before driving 30 miles! I will update on the actual installation and look closely how the technicians work because most Walmart and Sams club tire places have awful reviews.

The lady manager and the tire shop employee Saijan deserve 5+ stars but the employee Ali who caused a stressful morning -0 stars. I noticed a nail in my tire in the morning but since I have a really busy schedule my mom offered to take my car to Sam’s because that’s where I got all of tires installed. I have been member for years and I always had I believe his name is Steven help me out and I never had an issue. I did mention him to my mom because he was the one to install my tires and check my car. He unfortunately wasn’t there. My mom does speak good English but it is her third language and she might have a deep accent but she is sweet, when she went into the shop the worker that starting talking to my mom was Ali she did let him know that I am on the phone and would like to explain the

Service not good waited for 30 min to finally greet me . They came in and out never said a word untill after . Finally told them I need my tired fix because it had a nail o bought tires there . He said no sorry we busy is only 1 guy n him . But there are no Cars outside and there 3 other guys just sitting there on phone. You would clearly see them trew door. Not mention they still had more than enought time before closing time 6pm I'm guessing they all take a break from 6pm to 7pm .. if you need help make sure you come before 6pm ..

Very professional in helping me search for the best tires for my jeep. Awesome price for a set of 4 along with a great warranty. Installation was in a timely manner and I also got $40 off for being a prime member!!!