Sam's Club Tire & Battery

I decided to buy tires at Sam’s. I went to have them rotated. The bays were empty. Four to five employees standing around either on their phone or eating. They said I would need to drop off. I said I could just do some shopping while it is getting worked on. The employee said we can’t tell you if it will be done in that time period. Also said Sams wouldn’t let them give a time. Needless to say i left without a tire rotation. So proceeded to call customer no service they said they would make an appointment at a different location for me. Believe it or not no one would answer the phone at the other location. The fact that Sam’s customer service cant get through is a real disconnect with sams and their customer service. They proceeded to say they would have a supervisor call me to resolve the

I am writing this review out of sheer frustration and disappointment with the tire service I received at the Sam’s Club in Hiram, GA. My experience was nothing short of a nightmare, and I hope that sharing my story will prevent others from undergoing similar troubles. On July 10th, I visited Sam’s Club to purchase tires for my vehicle, which was in perfect condition before the service. My decision to do this was based on a recommendation from Toyota, who suggested that I might need new tires soon. However, from the moment I left with the first set of tires, the car drove poorly, particularly on the back right side. I returned the next day, and the staff suggested that I needed to buy the remaining two tires immediately. I reluctantly agreed and scheduled an appointment for the following d

I was told to be here at 9 to change 1 tire that had a screw in it. I arrived and had paid by 9:21,according to the receipt, and it is 11:50 and I finally got my keys. 2.5 hours is a little long to wait for 1 tire to be replaced. I have to say the everyone I spoke with was very polite.

garbage customer service tire dept. phone goes straight to ''were to busy'' which is a lie. ordered tires Nov 29 dec 11 still waiting , then they don't call when I was there for my appointment to let me know tired weren't in.

I love going here! This location is always well stocked, clean and the staff is always friendly. The food is always delicious, and if they are ever out of something or something is broken, they give alternative options. I can get everything I need here all in one go. We usually take family outings here so we can all get everything we need and sometimes things we want! I really love coming here and you can tell the management is great.