Sam's Club Tire & Battery

On 01/13/2026, I visited the Sam’s Club Tire Service Center on MacArthur in Irving, Texas after experiencing a flat tire earlier that morning. I left my vehicle prior to opening so it could be serviced promptly. Around 2:30 PM, I approached the Tire Service entrance and encountered Anthony and KC. Before I could ask for assistance, Anthony abruptly told me he could not speak with me and instructed me to go to the front of the store. I complied. At the front counter, Ms. Jenny provided excellent service and confirmed I could pay using my Sam’s Club membership card. She, along with KC and Ms. Bridgette, worked to resolve a minor payment issue and attempted to assist me using the Sam’s Club app. Despite compatible tires being in stock, Anthony inserted himself into the transaction, denied me

I had a flat tire and towed my car to the Sam’s Club on March 7th. Even though it was near closing, the team went above and beyond and patched my flat. THANK YOU Sam’s Club, you have made a loyal customer from me.

I got my tires through the Sam's website so I was trying to reap the benefits of free tire rotation/balance. I went in a week ago and set an appt for 11am. When I returned the next day for the appt was told it would take 2hrs which is ridiculous for a rotation with an appt! I couldn't wait that long so I canceled the appt. KJ that set the appt the day before was cool, but the older mechanic guy acted like he didn't want to do any work anyway so it was easy for me to walk away. Now a week later when I actually have time off from work I showed up at 7:45am and spoke to KJ again in which he stated they were booked until 5pm. At this time no customers were there and they were set to open at 8am! Screw Sam's Tire Center in Irving! I love Sam's Club for the grocery store and staple that it has

I booked a headlight restoration service and dropped off my car. After handing over the key, I received a call saying Moosa was out due to a family emergency. Later, they admitted that Moosa wasn’t working that day at all, and no one else could perform the service. The experience was unpredictable and unprofessional. I wouldn’t return.

This is a smaller sams club . Not too busy . This sams club is backwards to other stores . . A little crowded on the isles