Sam's Club Tire & Battery

Purchased from this Sam's Club # On, 06/2024. 1Set of, 4 Michelin Tires. $1200.aprox,cost. Happy at the time, New tires. 6 months later, I go for rebalance and tire rotation. The tire shop technician Reix? No longer works there. Totally messed up the wheel studs, and lug nuts. Wheels felt like off balance. Took my vehicle to Aarow Wheel Alignment. No problem with the wheel alignment. They don't remove the wheels. Made another appointment at Sam's club. Express to the technician what the issue was from the last time Sam's club touched the vehicle. This second time? He was the same person who did the wheel service, as far. Sam's club tire shop employees. They are not professionally trained. I took the vehicle to a professional mechanic shop. Dan's Auto. To see if they could find the issue

What a joke. I was in Vegas on vacation from California when my I got a hole in my new tire I purchased from Sam’s Club. I arrive at 5:45pm to get it repaired under the “free road hazard” service. They are open until 7pm. The man at the counter rudely says “can’t help you. I have too much work already.” So, I’m left stranded with a flat tire and have to waste my vacation time to figure something else out. If you can’t help me even when it says you’re open, change your hours then. I will never buy tires at a Sam’s Club again. Their customer service and warranty is a joke.

They helped me change my Tire under warranty

Just closed my account and got a full refund on the membership fee. The employee couldn’t care less on why or even questioned for a reason. Encourage everyone to do the same and join Costco. The new one is opening this summer in our area! And Costco isn’t following any hateful and racist fascist rules.

They should shut down tire and battery department. No worker here wants to work. The employees sending you away by saying its fully booked and not taking any walk in. I was there checking there were just one car in service and 3 employees there just chilling. When i tried to make an appointment for my TPMs sensor, they send me to other shop by saying their machine is broken. Its been broken for one year already.