Sam's Club Tire & Battery

Based on the other recent reviews, I feel like I went to different place. Except for waiting a few minutes to get someone to the desk to start the installation process, everything went fine. New tires were installed in under 45 minutes. Everyone I dealt with was polite and professional. Price was slightly lower than Costco's, and noticeably lower than some of the tire stores.

One of the best experiences that I have had at a tire shop. Red was the best after a long day and being the last customer he was still friendly and willing to help. Was surprised by the quick and helpful service. Red thank you.

Bought brand new tires from this store earlier this year. I hit a sharp metal object when driving that blew out one of the tires. This store did not replace it as I did not have receipts of tire rotation even though they knew the tires were purchased few months prior to the accident. One of the folks there Sergio is downright rude, accusatory and contradicts what the other staff members say. It’s clear they don’t want to honour what they promise customers when buying tires.

Made appointment to swap out winter tires. Came back a week later when they could get me in. I got paged on the intercom. They said they could not do it because I didn't buy the tires there. They even had one off when they made this decision!!! This would have been great information to tell me a week ago when I made the appointment. Brian the GM said it is a reliability issue. Well, Walmart will do it and so will discount tire. Feel like Brian made that up when the same company (Walmart) would do it. No apologies offered!!! I went to discount tire, where I did NOT buy the tires, but they did it!!!!

I purchased tires at Sam’s. One of the tires had a defect in the sidewall resulting in an unrepairable flat. There was still significant life/tread left that was covered under warranty. However, since I was not able to show that I rotated the tires every 6k miles with receipts they didn’t provide any credit/discount toward the replacement. Taking my business to Costco or Discount from now on.