Sam's Club Tire & Battery

Let me start with this: with all the options out there with great service, decent prices and fantastic warranties- I will never make the mistake of buying tires from here again. I purchased two sets, 6 months apart. We’re plus members, so we get the road hazard, installation, etc at no charge. What a great perk for my membership! If only it were that easy. On my first set (sedan, 85,000 m all season tires with 11 months, 8,000 miles on them) I got a flat after running over nails on the freeway. We pulled over immediately and changed the tire. I drove straight to the club I purchased these from which was only 1.5 miles away. After 4 hours, I was told the tire wasn’t repairable. The nail was too close to the shoulder. Ok. I have a warranty, right? It’s pro-rated, so I’m not worried. Magicall

Bad experience with Warranty. I bought a set of tires with warranty of 65.000 miles, I drove 20.000 miles and the tires are already 4/32. I came to the tire center to ask how much would be to replace the set of tires with discount(prorated) of mine current warranty. The Manager(Justin) said no, you need to wait it reach 2/32 tread depth or no warranty discount for the new set of tires. Wait, we live in Utah, snow season is here and Sam’s Club said you need to wait till 2/32 tread depth to reach the Warranty? I showed the new Utah Law requirement for great death on Cottonwood Canyons and the Manager(Justin) said it doesn’t matter. So Sam’s Club are saying for me to drive on Snow Mountains with 2/32 dread depth? Unbelievable. Totally unsafe. Now Utah have some places with new law saying you

Went in while there to get some prices on some tires. There is no tire center desk, nobody around to see how to order and get a quote. We ended up going across the street and ordered out tires.

I have been using Sam’s Club tires for the past several years and I cannot recommend it enough in terms of affordability, convenience, and Service I am extremely satisfied. Also, I felt compelled to write a positive review after my experience this afternoon. I apologize because I did not get the name of the employee who helped me, but he had long brown hair and a red and black arm tattoo (and definitely deserve a raise ;) When I came in this afternoon with a blown out tire, I was on the verge of tears and having a very emotional weekend. He was super kind, compassionate, and handled me in a very gentle way, even though I had a bit of an attitude And was frustrated coming into the situation. I was thoroughly impressed with how kind and caring he was in our interactions and how quickly they

If timeliness and customer service is important to you, pass on this location for your tire needs. This was probably the worst experience I have ever had with a tire shop.