Sam's Club Tire & Battery

Carson and William were both extremely helpful, courteous, and kind. They fixed my tire and got me on the way quickly and nicely. Thank you very much William & Carson!!!

Our Dully had an unexpected blowout late afternoon & yes on a Sunday when mostly all Tire Shops are closed or close early. The only place open was Sam's Tire Center which was about to close within 30 minutes. Although the employees where ready to go home Jeremiah and his team took great and excellent care of us. As I previously worked retail in my past I can understand how time pressing it might get at times. Thank you for the great Customer Service the Tire Shop provided us. Especially Jeremiah.

I was heading from Dallas to Austin and when I was driving through Waco my tire popped and all the tire stores were closing. Sam's was close by and they said the closed down 10min before we got there but the manager said since we were stuck he would help out. I never got his name but he was super nice. The only downside was his assistant. He looked super young and complained straight to our faces how he was looking forward to going home. I understand frustration with working later but knowing you're helping someone out is good and nice. If he didn't complain this would have been a 5 star review.

A great food place for bulk buying great deals.

When I showed up on Saturday for my appointment there was no one to be found. I had to ask the gentleman at the exit door to page someone. Finally after 15inutes someone very lackluster and unhelpful showed up. The customer service here is severely lacking which is why I'm only rating 3 stars. Also anything you need to reach that department by phone there is no one to answer. On two separate occasions I was transferred several times over a span of 25 minutes and ended up giving up.