Sandy Sansing Nissan Service Department

Ryan Silber is an amazing guy! Bc of him and King, buying my car there was a superb buying experience!

My mother in law was visiting from out of town and her cruise control sensor wasn't working. We brought it in on 2/12 and paid to have it looked at. She was told the sensor need to be replaced which was going to be well over 2,000 dollars and paid to have it repaired. Luckily they didn't have the part and made it seem like a big deal to get ahold of one so she decided to just take it in when she got home. Long story short they where wrong and the sensor needed to just be recalibrated. My mother in law saved 1600 dollars by having the work done at a reputable nissan dealer instead. Stay away from these guys they will rip you off big time!

My wife has a 2012 Frontier truck (which we bought from this dealer), and they have serviced it since then. This service dept. is very professional, the service advisors very pleasant and straight with her. She just had it serviced again last week and she was very pleased. She was given updates by her advisor, Chris Wood, as to what had been completed and what was left. The cost was what we were told to expect, and they did a great job. The techs do a very nice job. And she's always appreciative that they vacuum and run it through the car wash before leaving it with her. We would recommend this dealership and service dept. to anyone looking to purchasing a Nissan.

Zero stars is not available as an option. Bobby: One of the service center estimate representatives so entirely wronged me with his pricing. I’m not sure how he can sleep at night. I had my 2017 Nissan Maxima looked at by a different service center who told me that my evaporator was broken causing my Air Conditioner not to work in my car. He said that I would unfortunately have to go to a dealership to have it replaced and that the part would be $800-900 with the parts/labor probably costing between $1500-2000 total. I called and spoke to Bobby at sandy Sansing and he told me that they might have the part and that they had done quite a few of these recently and that I should expect $1500-2000 total because the part was $800-900 and it would take 2-3 days to do all the work. He told me that

Went in to get new brakes. Left with a dented/scratched hood and scuffed rim. To their credit, they did offer to repair the rim. That was only after I had to press for it and elevating to the service manager. As far as the damage to my hood, they are refusing to accept fault. Lesson learned today, take pictures of your vehicle prior to service.