Santa Fe Auto Repair

I contacted Santa Fe Auto Repair earlier today for an AC recharge quote. Hands down the best experience I've had visiting a mechanic shop. I arrived there 5 mins after calling the shop and was warmly invited by staff by my name to fill out paper work before the service. I was introduced to Jose who was welcoming and professional. He was able to service my car quickly and efficiently. It is difficult to find a local honest mechanic that cares for its customers. I witnessed the business acumen and overall culture of the company and its staff. Being in corporate customer service for over 10 years it is great to witness a business doing right by their customers and winning their business. If you are looking for a mechanic that cares about its customer come to Santa Fe Auto!!

Lady at the front desk was very kind. Charged $65 just to use their check engine light machine, when i already used my personal one to discover my cars issue. Dropped my car off and they said my car would be done the next day. Called before they closed the next day wondering what was going on to find out it was going to be another day. That wouldn't have been an issue if they could've called and told me that earlier. Cost me another day of work. Had more issues on my car i needed to address but will be going elsewhere.

My wife's 03 Suburban needed some major work done ✅, from a rear end seal, tire rods, an alternator among others. José and his crew took care of the issues at a fraction of the price at another shop .

My friend and owner of Hills Garage, Paco. sent me over to Santa Fe Auto Repair to see if Luis, its owner, might be able to get my older Montero to pass smog and to repair its air conditioner. Like Paco, Luis knows he craft. He was able to find a new button for my switch and was able to get my air conditioning going again. Luis was also able to repair my car to finally pass smog. Paco, at Hills, and Luis at Santa Fe, are old school, meaning you deal with the owner, both of whom has decades of experience, fair and above board. When I need air conditioning work or smog work, I'll bring my cars back to Luis. He's easy to work with and cares about his customers. Next time you need auto work consider Santa Fe Auto Repair, or Hills Garage, just up the street.

I'm so pleased with this shop I won't take my car anywhere else. Five Star Customer Experience all the way. I've recommended them to others often. They're the BEST!