S.A.P. Towing & Auto Repair

This business gets ten stars. They are well organized. Prior to working on your car they give you a comprehensive explanation of what’s wrong. I got a print out with pictures. They tell you your options on repair whether it’s worth spending a little bit more or saving for this particular fix they return my car in a timely manner. Also, the management is willing to stay later when you have an issue.

Overall, shop is very organized and they have system. My repair was done on time and there was good communication. However, please beware the services can add up fast (it can get pretty expensive) please go in knowing your exact issue, the diagnostic is a flat fee of $134 and the labor fees are $67+ for each action. Per their policy this is not a shop where you can just bring in your own parts, they will require u use their parts. If anything I should have just trusted my gut and told them to cancel the service and put the battery in myself. I would have saved myself a lot of money. But based on other reviews, the community seems to really trust this shop, however just know they can get expensive. If cost is a worry for you, YouTube university or please find another shop.

As always, S.A.P. did a wonderful job. Though it was a complicated job, they took their time and fixed everything. Highly recommend them if you're looking for a honest and reliable mechanic.

I had a truly horrible experience with SAP that is still ongoing. We needed new shocks and struts in my 2008 Mazda so we decided to take it back there for the service. We dropped it off April 24th. After they examined the car they also suggested we replace the drivers side front axle and the lower control arms on the front and rear. We were told it should be done by the end of the day of Wednesday, April 26th. On the 26th we were told it was almost finished and they just needed to do an alignment before the end of the day. Finally on Friday the 28th we are told its almost done (I can't recall the exact circumstances why). At the end of the day Friday we are told that the passenger side front strut was blown out of the box and they had to order another one and they would install it on Sa

towed my car from the intersection of eastern Ave and s haven after I hit a pot hole. Quick service and got me a new tire when I needed