Saw Mill Auto Parts

Waiting over 30mins for a radiator to be told he never received the order. Now I’m waiting to see if they can pull it from the back and that sounds like an additional 30mins. Mike the supervisor was no help. Just stays in back on phone while they run wild. And just to tell me it’s broke. Waste of time.

They asked for 3x of what the part retail at LKQ and they asked me to Zelle the money before they can even remove the part from the car and confirm it is there and its the same part number....when i asked the guy if they can work with me on the price, he told me call back when you are ready to zelle the full price and closed the line in my face. They said no credit or debit card, just Zelle so even if they dont send the part, you cant get refunded. Be careful dealing with this business.

I had a great experience working with Robert while purchasing a part for my Honda. He went above and beyond to help, even when it required extra effort. Professional, honest, and customer-focused. I would absolutely recommend working with him and would return because of his service. 329041

Had what I was looking for at a great price and had it available quickly

I would give 5 start for the people that work there, they were cool, except the sales man… i wish i could put 0 for the parts that i got tho… i got a door and a fender, the fender was great but the liner damaged “didn’t care cause i wasn’t gonna install it anyways”, the door on the other hand I thought it comes with the mirror, it didn’t no problem… the window doesn’t work and the part that holds the door from swinging is seized and i was charged 680 for it… Had to switch interior of doors old with new too to match, i find broken glass and the cotton inside is yellow instead of white side mirror doesn’t work as well… all what upsets me the most and i ask them to adjust the price just a bit cause im not lying when i say i barely keeping up and i wanna surprise my sister with her car fixed,