Schlier's Towing/RLE Pocono inc.

Very disappointing experience. We were given one price initially for towing and jump-start assistance, but after the work was done, the total suddenly increased without clear explanation or approval. The shop replaced parts and added treatments, yet the truck still did not run properly. We later towed the vehicle to another, more professional shop, where they quickly found that the water separator had been installed incorrectly. Once it was reinstalled properly, the truck started and ran normally. This shows poor workmanship and lack of proper diagnosis. On top of that, the batteries were drained during the process. Overall, this shop caused unnecessary expenses, delays, and stress. I would strongly recommend others be careful and double-check any work done here.

Unprofessional and unreliable towing yard. They took advantage of the situation instead of helping. Communication was poor, and information kept changing after the vehicle was already in their control. Work was done without proper explanation, and decisions were made without approval. The vehicle was handled carelessly, causing unnecessary delays and added problems that were not present before. There was no sense of responsibility or accountability, just excuses after the fact. This place seems more focused on charging extra than providing honest service. I would not trust them with a breakdown or emergency situation. Use extreme caution before dealing with this yard.

Be prepared to be extorted if you use this company. After removing my car from the snow (5 feet), they demanded an outrageous amount of cash. When I told them I didn’t have cash and that my insurance would cover the service, they refused and began threatening me. The most disturbing part is that I believed they were the towing company sent by my insurance provider—they never disclosed that they were not. This was extremely misleading. Lesson learned: stay far away from this company. It feels like an extortion racket, not a legitimate service.

I was 2 hours away from Home with a Flat Tire that could not be fixed and no spare and needed to get the car towed to the nearest Tire Place before 5pm so that I would not be stranded. They came fast and took my car to the location I requested. Thank you for saving the day! As far as pricing not sure cause I used a Emergency Service

Unexpected young guy, T does almost everything as far as working on my semi truck..from towing semi’s and fixing it. Manager was very helpful and cool. Price was great for the work they both did! Got them locked as a favorite, hours there my be iffy. But service is right on!! Thanks guys 🙏🏼it handles like a new truck 👍🏼