Schumacher Volvo Cars of the Palm Beaches - Service Center

Excellent service! Picked up my car today — all work was completed quickly and with high quality. Every issue I reported was resolved without delays or unnecessary questions. The staff is very professional and truly attentive to customers. Special thanks to Daniel and Alex for the great communication, detailed explanations, and support until every concern was fully taken care of. It’s a pleasure to deal with a service center that genuinely cares about its clients. Highly recommend!

I came in today for my first time at this location for service, and the service was EXCEPTIONAL!!!! Christian Pineda was my Service Advisor and I would give him 10 stars if I could. He was professional, kind, patient, and kept me updated on all the work to be done that day and any suggestions that he had without being pushy! This is one of the best experiences I've had in a long time and I want to take the opportunity to extend my review to the other service advisors too that were in that day. The warm conversations and laughs over Taylor Swift made my day!! If you are a client and you go see Chris make sure to pull up blasting some Taylor Jams!! Congratulations to this team, you are embodying what it means to provide an "experience" and simply not physical services. THANK YOU AGAIN!!

On my drive from Atlanta our power steering went out. Made it to West Palm with great difficulty but called Schumacher Volvo on a Memorial day weekend and although they were completely booked, they said to come by and they would try to look at it. 30 minutes after arriving they diagnosed and started the repair. Incredible kindness, knowledge, and professionalism from Chris and the Service Team at Schumacher Volvo. They literally saved my vacation. They are not just in the car business but also in the people business and they sure know how to treat people. Thank you!!

I no longer feel trusting or in good hands with Schumacher Volvo of the Palm Beaches. Last August I allowed technicians to replace my rear brakes after I hit a pot hole on vacation and needed rim and tire repair. This August ONLY 6k miles after my last brake pads they tried to upsell me AGAIN, telling me I needed both front and rear brakes. I have a TOTAL of 30k miles on my Volvo. I asked how this was even possible and was told from riding the brakes. Funny thing is, majority of my driving in my Volvo is highway miles and I use Autopilot majority of the time. Must be one stupid computer to “ride the brakes” so much. I will not be trusting to bring my vehicle back there anymore. Very saddened by the experience.

Great quality vehicles and love the showroom. Volvo made sure to create a showroom that creates less of a foot print on the environment and I can tell. As for the associates that work there, they work hard to find the right vehicle that suites my needs and did not stop until I walked out the same day with my XC 40. Further, when I came back for service, the service/maintenance crew was able to check off all my problem areas and resolve any issues I had with my Volvo, plus provide a free oil change. For young professionals such as myself, I am in love with the quality, engineering, SAFETY and breadth of detail that goes into my XC 40 suv. I am a lover of this amazing vehicle. #LovingMyVolvo