Scott's Import Service

Brought my Porsche Macan S to Scott’s Import after calling around and getting turned away by other shops. They were the only ones confident about working on it, and I’m glad I found them. Patty was great to deal with and kept me updated throughout the repair. Scott took the time to explain everything clearly, and the pricing was fair with no surprises when I picked it up. They’re a family-owned shop and part of the NAPA Auto Care network, which gave me extra confidence knowing the work is backed. If you have a European car and want an honest, knowledgeable shop in Beaumont, I’d definitely recommend them.

I originally took my car to another local shop (cough… Christian Brothers) three separate times, and they couldn’t figure out what was wrong. Within a day, Scott had a diagnosis, called me personally, and clearly explained the entire situation. He fixed it at a very fair price and even washed the car before I picked it up. Outstanding service all around.

Scott’s is the best!!! I went there on Wednesday with my Audi Q5 with a coolant problem and fuel pump needing to be replaced. My car was fully diagnosed, given the cost of repair. The work on my car was started and completed by Thursday afternoon. Very pleased the staff is awesome. It is a family owned local business. They are the best!!!!

The service experience at Scott's was mixed. I called ahead on Tuesday to schedule and get a verbal quote for the battery changing and the diagnostics for the alternator and the voltage regulator. When I reached there for the service, the person at the desk did not have any information about my request or the discussion of the prev day, so start over. The expert "Scott" spoke fluent English but with a heavy Spanish accent making it difficult to understand. The main battery I provided was rejected, and they provided one (very pricey!!) and installed it along with my aux battery. The request for doing the diagnostics was not understood, and instead the prices offered to do it kept changing through out the conversation from $275 at the start to doing it for $185 by the time I checked out. (as

This is the best car repair service I’ve ever dealt with. Scott is very fair, complete, transparent, and extremely knowledgeable. My car has never been happier. And I am happy as well. If you ever need any service on your import choose Scott. My car is perfectly repaired, and they offer a great warranty on parts and services.