Scranton DCJR Parts Center

If I could give zero stars I would. This place has done nothing but jack is around. A couple years ago our Dodge broke down on the side of the highway and we had it towed to the dealership and they told us “they may be able to look at it sometime during the week but no guarantees”, and they offered no courtesy vehicle. This is a work vehicle and is needed every day! Then we needed the mirror replaced and we went 2x with appointments and both times we already dropped the truck off and left only to be called a couple hours later saying they didn’t have the mirror. Finally the third attempt they finally had the mirror and then wanted to charge full price after everything they put us through. We will never purchase a Dodge again because of how terrible the customer service is. Do yourself a fa

I bought a new Jeep Cherokee from Phil Santiago and I highly recommend anyone who's in the market for a new vehicle to contact him. He went above and beyond and got me the vehicle I wanted. This was the easiest car purchase that I've ever dealt with. He took care of everything and evened followed up with me after the sale to make sure I was happy with my new ride and to see if I had any questions. Great dealership and Phil is awesome!!

We would highly recommend Morgan Green as a salesperson and Scranton Dodge as a dealership, if you are in the market for a new or used vehicle. They were all fantastic! My husband and I found ourselves at Scranton Dodge after visiting many dealerships in search of a minivan. Morgan helped us buy our Dodge Grand Caravan. He was very helpful, knowledgeable and took a very low pressure approach with us, which we greatly appreciated. From beginning to end, he, and everyone at the dealership, made us feel like valued customers, answering every question and attending to every last detail. We were so pleased with his service, that my husband was back two weeks later to buy his Dodge Avenger. We are very happy customers.

We had a great experience at Scranton Dodge . From the first minute we met Richard Fissler, we felt at ease and comfortable, Great Customer Service! We went there to look at one specific vehicle that was listed on their site. We had looked at several other vehicles at other dealers in our price range and this one was well above our expectations in quality and condition. Richard spent the time with us and never pressured or rushed us. We went there 3 visits to complete the deal and even took a day to think about our purchase after the first visit. It is a big decision spending this kind of money. We went back to put our deposit down and a second test drive, and the last visit to finish the paperwork and bring our new to us, 2010 Jeep to her new home. He followed through on promises and ev

I had an incredibly positive experience at this dealership. I worked with Bill who I feel went above and beyond to help me with a very unfortunate situation. He was patient, kind, very accommodating over the course of two days. I felt very comfortable with him as he made multiple calls and finagled the best possible deals for me within my budget. I couldn't be more satisfied with his expertise and service.