Scranton Dodge Chrysler Jeep RAM

This place WILL NOT CALL ME BACK!!! I'm extremely frustrated!!! So I live in Cleveland but I've been driving to Taylor PA for work. On my long drive to Taylor, my check engine light came on. I decided to take it to the Scranton Dodge Chrysler Jeep Ram dealership to have it looked at. They fixed the truck by replacing the radiator fan control module and shroud. I was very grateful. Unfortunately about 2 hours into my 6 hour drive back home to Cleveland, my truck started to overheat! I immediately pulled over to see what was going on. I come to find out, the service department didn't tighten my radiator cap completely! Coolant leaked and sprayed EVERYWHERE IN MY ENGINE BAY!!! It completely soaked and ruined the filter on my cold air intake as well! I was stranded on the side of the highway f

I think it’s a little ridiculous how I paid almost 200$ for a diagnostic for them to tell me I had a throttle body issue after telling them my car wasn’t running over 20 mph. I chose to not fix it at the dealership because of the price & chose to fix the issue somewhere else. The mechanic I took it to did the work & it was NOT the throttle body. I needed a whole new fuse box & for how quick the diagnostic was I felt like the techs completely guessed on what was wrong with the car. So how is it that I pay for a service & said service isn’t done properly? Kind of ridiculous. Would’ve expected more from an almost 200$ diagnostic

My family bought multiple cars from Scranton Dodge and the last car we bought from them was only a few years old and we were told the previous owner lightly used it etc. HOWEVER, when we got this car it was nothing but problems. A professional told us this car was definitely in a flood previously (hence water in the lights of the car an all the issues). One day the entire car just does not start although I had JUST gotten a new battery from them (battery and the backup battery were both completely dead which was suspicious and questionable). Later on, the radio has issues. The screen turned into a mess with rainbow glitches all over. It was completely unfunctional and would randomly turn my air on and off and they said they would call us about the radio and I am still waiting years later f

Unfortunately, I have a 14 foot Chrysler Dodge pro master 14 foot truck that broke down in Scranton Pennsylvania. My vehicle was towed to Scranton Dodge in Scranton to do the necessary repairs. After being lied to many times finally after 2 1/2 months the engine came in and was replaced. They said it was not covered under warranty so we paid for a new engine. Approximately less than four months later, the same truck broke down in Rhode Island and was taken to a Chrysler Dodge dealership there. The dealership told us that it was from Poor workmanship at Scranton Dodge and should be paid for by them. We even went through the warranty process to make sure that it would be covered by warranty because that is what Scranton Dodge wanted us to do. They denied us and told us that it was due to poo

Tarell was super helpful and professional. I would definitely recommend him to anyone who is looking to buy a new or used car. The man is a hard worker, quick, fast, and accurate. Thank you sir