Service Department - Lewiston Motor Company

Oil dripping from framework on driveway. Got another 180 degree turn on oil filter with bare hand. Last several oil changes the same. Oil filter about fell off after 2 different oil services. No car wash.

Best experience I’ve had at a dealership in years bar none. I was having battery issues in my truck and called my dealer in Spokane that told me it would be over two weeks before they could get me in to check my battery. I was needing to go down to Lewiston the next day anyway so I decided to contact them. They said come on in tomorrow morning and we will take care of you. Not only did they check my battery they were also able to get my fuel filter changed while it was there as well. Communicated well and took great care of me and my truck.

I want to take the time to thank Jason (service department)for your incredible kindness, knowledge and patience. You really took care of our needs when our check engine light came on. To the mechanic(s) that took their time to get the job done perfectly? Thank you! If anyone wants superb service done right, go to Karl Tyler. They're honest and fair. We will never go anywhere else for our car buying and service needs... Kudos to you all!!

I purchased a 2011 Dodge Durango with a trade in. The durango broke down almost 30 days from date of sale. I had it towed in to their service dept (since that is where I bought the new-used vehichle from). The water pump blew. Chris at front desk in service department was my go to person and a huge help. I spoke with Toby Stewart (service manager) and he reassured me that they would cover the cost of fixing it. They replaced the waterpump and thermostat. I was very pleased and would recommend their service department for future repairs and servicing. Good team they have. Thank-you so much for all you did. Much appreciated!!

They do great work but the only issues are they are usually out weeks, which is understandable, but second, and very annoying, is that we called over and over again, left messages on multiple occasions, but our phone call was never returned. We actually had to take time off of work to go down to the physical location to get any service. If my wife hadn't purchased the vehicle from them we probably would have went with My Mechanic in Lewiston. They always answer the phone.