Shaffers Muffler & Automotive

These guys did a great job on my muffler made my car sound exactly the way I wanted it, they were respectful understanding and quick with the job. I rolled out smiling 100% recommend just be respectful tell them what you need done and they will hop on it.

I am writing this review not as a customer, but as someone who was helped when there was nothing in it for them. I called with a specific issue on my F-150 Ecoboost, and the gentleman I spoke to was incredibly transparent, letting me know right away that my turbo-charged truck was a little outside of their normal scope. Even so, he stayed on the phone with me. He listened to my problem and talked me through my options, sharing genuine advice on what he would do. It reminded me of a time when people would still go out of their way to help, even if there wasn't a profit involved. I sincerely appreciate his time and his willingness to just talk with me. Thank you!

Shaffer's supposedly fixed the radiator in my Toyota Camry but it ended up failing after one month and only a few drives. Once it got out on the highway in Austin the car started rattling and the lights came on which led to a pretty dangerous situation as I was fighting traffic and making sure that my car would not stop in the middle of 290 in Austin. It was a very temporary fix and there was no guarantee or refund. The car also had less than 100K miles on it so should have lasted longer but the engine was totaled by the time I got it to the new mechanic. The manager or owner said it, "drove off his lot fine" but clearly at faster & higher temperatures it failed. I would avoid this place for major repairs in the future, the only positive is that they took my car in right away and communica

I came in and got a quote from Jeff and Gary to cut and replace my exhaust from just behind the Cadillac converter all the way back. I provided them with my own muffler so it was basically just pipe after that. They did a awesome job and I’d say I’m happy with the price. I’d recommend these guys for sure and if you guys are reading this thank you. The 4runner sounds 100 times better

I had a terrible experience with this business. My truck was stolen from their property on Thanksgiving Day while it was supposed to be worked on. The theft happened because the key was carelessly left on the gate/door, making it easy for someone to take the vehicle. When I brought this up, the owner refused to take any responsibility and even threatened me when I mentioned filing a claim with their insurance. Do not bring your vehicle here.