Shannon's Auto Service

Avoid this place if you can. I dropped off my truck Monday morning to have my brakes looked at and was promised an update. After one day of radio silence I called them and got no details, but told them I needed it by Thursday morning. I waited another day and tried calling again before giving up and collecting my truck. Poor communication.

I had my jeep towed to this garage on the recommendation os a tow driver. My fuel plump was replaced but another problem came up. My brake house on the passenger side has to be replaced. I had them replace both, but When I checked my fluids, they bad broke the cap to the brake reservoir and over filled the reservoir. The cap was just laying on top. A piece of the clip to the cap was in the fluid. Where are the other pieces to the cap. There was a woman there handling the business as Mike Shannon was out of town. I was told her guy will come to my address with a cap. Waiting for it. This place cannot be trusted. They did not even check behind their own work. I hope my fuel pump is in tact, For me, I will never use this garage again.

Our truck broke down on the way from Massachusetts to Florida, but luckily we were only 5 minutes from Shannon's Auto. Mike, Sarah and the crew went above and beyond to help us out, even going to the scrap yard on a Saturday to look for the part we needed. Thanks to them we made it safely to Florida and back. Truck is running great.

I'm new to Wilmington and needed a mechanic for one of my cars. Mike took really good care of me and my vehicle making sure that everything was working at a fair price. I now take all of my vehicles there and will continue to do so as long as I'm living in Wilmington.

I am so grateful Shannon Auto was referred to me. Mike and his team are wonderful and trustworthy. When I first bought my Mustang convertible it had engine issues but, he was the first of several attempted auto shops to identify what was going on with it from there he provided excellent service to the vehicle for 6 years. I highly recommend Shannon Auto. Mike and Sarah always treated me with respect and professionalism.