Sharp Deal Auto Repair Inc

Update 8/12/2022 I have returned to this mechanic Norman and his team several times since my initial review. I am happy to continue doing so. I have moved away so coming here is somewhat of an inconvenience but with the trust I have established with this team I don't really see myself going elsewhere Update 12/07 I was contacted December 4th by the management team in regards to my complaint.This alone made me happy to know they cared.They heard me out and apologized sincerely. Norman of The shop asked me to bring the car back. On 12/7 my wife took my car back,i was charged $242 for the new car part,no labor charges included. However now my car is running smoothly. The problems it came in with our now gone. My car isn't perfect but I drive it over 200 miles a day for work and now I feel s

Best customer service I’ve ever received from an auto shop. Took my car to 4 different mechanics and no one could figure out what was wrong. I found Sharp Deal Auto Repair and he figured it out in less than 24 hours. The shop is easy to find, very clean, and the staff is super friendly. As a woman, it’s very hard to find a trustworthy mechanic that is honest…this shop saved me from getting into car payments prematurely and I’m forever grateful. Blessings to your business and thank you!

Has to be the most honest mechanic I've ever met. Went in for my breaks because my dealership said they were ready to be changed. He took a look at them and said it wasn't necessary, not for another year at least. Didn't charge me a dime to get them inspected. Norman is very knowledgeable and took his time to teach me about my car. His staff is also very friendly as well. Definitely take your car to him!

THEY ARE SCAMMERS. DO NOT BUY A CAR HERE. I see that they deleted my review with my experience! A few years ago I bought a car here and two months later I already had a lot of problems with the car. When I went there to see if they would help me, nothing that happened was covered by the warranty. When I bought the car they told me a price and when I started paying it turned out that I had to pay every two weeks, which they didn't tell me when I bought it. I ended up paying maybe 4 times the value of the car in 4 years.

One of the head mechanics, a gentleman called Norman, he dealt with my car, as I received my car back i noticed the e brake was left on, one of the workers had reversed the car out WITH THE EMERGEBCY BRAKE ON, I called back once I noticed he had left the emergency brake on and handed it to me without me even knowing, he said I should’ve known it was on, blamed me instead of taking responsibility. Very unprofessional and disrespectful, i had a great opinion of Norman before this but he has showed me he’s nothing but a coward who can’t own up to his own mistakes, it’ll only cost me new brakes and rotors to fix the issues, nothing cheap, but it shows a lot what kind of work they do at Sharp Deal Auto Repair.