Shift Innovations Car Co

Joel and Jimmy truly made my first car buying experience unforgettable. My aunty and I have been to about 9 different dealerships and no luck! From the moment I walked around this lot they were incredibly welcoming, patient, and kind. I gave them a price that I wanted to stay around and they matched it and added more perks! They took so much time to thoroughly explain how financing works and made sure I actually understood every step, which meant a lot to me as a first time buyer. They were completely honest about every single detail no surprises, no pressure, just transparency and genuine care. What really stood out was how family-oriented they are. They treated me like more than just a customer and created such a comfortable, supportive environment that instantly put my nerves at ease.

What a gift.. Joel & Jimmy walked my niece through buying her Lexus 2016 NX . They were amazing walking through the entire experience - trade in, kelly bluebook, value of her trade in, to using trade in for down payment. To how car loan helps build credit. No pressure. 100% giving knowledge so she could make the best decision for her. I reach out to Joel what she was looking for with in minutes he responded with the perfect fit for her. Joel is amazing, trust worthy, honorable. I have purchase another used Lexus from him in 2016. Truly The Best Experience.

We had a great experience with this family-owned dealership. I originally came in to potentially buy a 2019 Buick Envision I found on CarGurus. It ended up being the perfect car for myself and my commuting needs, and I went forward with purchasing. The entire buying process was straightforward, fair, and transparent — there was no pressure, no games, and no feeling like we were being taken advantage of, which is honestly rare when buying a car. We ended up agreeing to a deal that was fair, reasonable and within my budget. What really stood out is that while we were there, they also helped my partner find a truck — he had been on the market but wasn’t finding ones that met expectations prior— and they gave him a great deal for an 2018 F150 he couldn’t refuse. Because of how fair and easy t

My honest review as someone who specializes in marketing and building relationships in our community: If you want to avoid the time consuming and manipulating car dealerships, please come visit these guys at Puyallup. I was able to purchase my dream car without hassle. Came in the afternoon and I was greeted by Ray, a well experienced salesman. He introduced me to Joel another salesman and the owner Jimmy. Everyone was down to earth and it didn’t feel like anyone was desperate to sell a car. It’s a homey environment and they treat you like family. These guys were genuinely wanting to give you the best deal without pressuring you to sign up for all that extra stuff those other dealerships add on. I will be recommending family and friends here. - Jo S.

Absolutely outstanding experience from start to finish. Buying a car can feel overwhelming, but this team completely changed that expectation and made the entire process smooth, straightforward, and actually enjoyable. Jimmy was incredible throughout the deal process. He was patient, honest, and made sure everything made sense without ever making it feel rushed or pressured. He took the time to answer questions, walk through options, and made sure I felt confident in the decision before moving forward. That level of professionalism really stands out. Joel made the experience even more memorable by adding a personal touch that made the whole moment feel special. Instead of feeling like just another transaction, it felt like they genuinely cared about making this a great experience. The en