Shroyer's Auto Parts

Needed a rim for Ford Flex 2015. To replace one bent on rear! New 325.00 looked for sources all over the internet for used. Found Stroyer with a rim and made call-email- Gentleman very courteous and knowledgeable explaining price shipping fee etc and how to make sale on line! Made the purchase and 48 hours later it arrived at door boxed (did not expect that service) 11 days before Christmas! Thank you for excellent customer service!

The service is terrible. Shroyer’s has a rule posted in large print stating that documents (registration, title, and license) must be provided before a vehicle can be released, with no exceptions. However, they don't follow this rule!!! Our damaged car was at Schroyer’s, and we arranged for another towing company to pick it up. The towing driver arrived earlier than we did and was allowed to take the car without any of the required documents, even though we had them. When we arrived, the car had already been released, we then had additional difficulties obtaining the check. If Shroyer’s had informed the towing company that the owner needed to be present and provide the documents, this situation could have been avoided. Instead, they seemed to care only about receiving the check. Once the

Recently purchased HV Battery for one of my hybrid vehicles from these guys, went 4 hours out of my way for one of the riskiest parts to buy on a used market. I was pleasantly surprised by the turn around, they promised a couple of days to get the part out, instead it took 2 hours and I got the call back from Curtis saying it’s ready, excellent work, never mind the fact that the battery was much better priced and in an ideal condition, and most importantly work perfectly! Thanks again!

We had to get rid of a car and they were able to quote us over the phone. Within an hour we left the car with them and a check in our hands! The staff was helpful and the experience was efficient and incredibly positive! We are very grateful this was an option in our community. Thank you Shroyer's!!

I received a used hood for my 2000 Jeep Wrangler TJ yesterday from Shroyer's Auto Parts in Lansing, MI that I had purchased on Ebay. The hood was securely enclosed in a palett & great boxing and arrived in excellent shape. The condition was as described, several small dents and a shallow low area that is barely noticeable and the same paint as my Jeep, Patriot Blue. An excellent purchase. I am very satisfied. Berry