Sioux Falls Kenworth

Ordering parts from a Kenworth supplier is straightforward and dependable. The staff knows Kenworth trucks inside and out, helping you get the right OEM parts the first time. Stock is plentiful, special orders are handled quickly, and the parts themselves are high-quality and built to last. Service is professional, communication is clear, and the entire process feels smooth and efficient. For anyone who relies on their Kenworth daily, this is a parts source you can trust to keep your rig running without issues.

Needed to get an estimate from an accident that recently took place and called the body shop. Chris, whom was supposed to help, made me feel uncomfortable as if I was making up the accident, didn't take pictures and called out somethings as if it was on me. Why would I mess up my truck? I don't need the money that bad to mess up my own truck. Anyhow, he never sent the estimate poor professionalism with this kenworth so I ended getting better service from another Kenworth. Some people needs to work on professionalism. If you don't want to work go home.

They ordered parts for my Hino for recall but did not install them. I waited for almost a week for the parts to arrive. At the end the day 6 of waiting, they just cleared out the engine code and limp and me that im all good to go. I looked at my truck and asked the service guy “did you guys install the parts?” And he replied “no the first dealership that did the recall did not reset the def filter” so basically, I wasted six days for filter Reset. keep it in mind this is Hino 268 engine light and limp mode after recall. Anyway I asked him then why did you order the parts if you didn’t need to use them? He told me “ I charged Hino not you” Got back in my truck and hit the road again truck goes into limp mode. Do not waste your time here those people are Thieves.

Purchased a 2020 Kenworth T680 with Zac as my rep. He assured me truck was in perfect mechanical condition and a full maintenance was going to be done before truck pick up was done. I traveled from New Jersey to South Dakota to pick up truck not knowing poor maintenance was done on the truck. I had to travel 1400 miles back to New Jersey and had to make constant stops to check up on the truck for oil, antifreeze and other low liquid levels. OIL FILTER WAS LOOSE ON THE TRUCK, I COULD TAKE IT OFF WITH MY HANDS. All rear tires were really low on thread and one had a rip on it. Speed sensor was faulty on the truck. Attached are pictures and videos of how truck was leaking oil, antifreeze mixing and sensor fault. I had to take the truck to my local kenworth dealer and I dont have not even 2 da

Well there not exactly the most dependable shop I've ever used. They promise one thing but don't usually deliver on that promise