Smith's Towing & Recovery

Jacksonville, NC · Towing service

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Jacksonville
#28
of 208 shops
City Percentile
69%
rating percentile
Address
Smith's Towing & Recovery, 612-2 Bell Fork Rd, Jacksonville, NC 28540
Phone
(910) 353-9090
Website
smithstowingnc.com

Smith's Towing & Recovery is an auto shop located in Jacksonville, NC. It is one of 208 auto shops listed in Jacksonville. Its 4.8-star rating is above the Jacksonville city average of 4.4 stars. There are 10 photos associated with this location.

About Smith's Towing & Recovery

Smith's Towing & Recovery is family owned and operated. We are located at 612-1 Bell Fork Road Jacksonville, NC 28540 and we have been at this location for 38 years. We provide specialized services such as light, medium and heavy-duty towing and... More

Customer Reviews

★★★★★ 5.0 Brittney Anderson - BrittFire · Feb 2026

Absolutely loved the service! Got stuck in the middle of traffic today and they were able to get a driver in bound to us in under an hour and got us and the car safely back home! Where nobody else would even try let alone get to us for another 6 hours, they were ready to assist us in our time of need! Great customer service and communication! Our driver Paul was awesome and really cared about helping us get it back home safely! Highly recommend!

★★★★★ 5.0 Will Boyce · Feb 2026

Generally when you have to use a towing service, you are stressed. The lady on the phone was very helpful and even provided costs for multiple locations. Their communication is great. The tow driver advised when he was in the way, when he had my car loaded and when he delivered it safely. Smith Towings service made a stressful situation better. I highly recommend them.

★★★★★ 5.0 Tara G · Feb 2026

Great job! Really quick and helpful! Daughter blew 2 tires tonight and we needed it towed to nearest tire place that was still open. So thankful for great service!

★★★★★ 5.0 Maye · Nov 2025

The guy got there shortly after I called, and he was incredibly helpful pulling me out of a ditch! We had to adjust the steering a little since we were in mud, but he knew exactly what to do. Happy with the service I received!

★★★★★ 5.0 Dallas Gregerson · Nov 2025

I had an overall positive experience with getting my car towed. I believe the driver’s name was Mario ? He was in a green and white flatbed. He was very professional, very quick he actually had a conversation with me while hooking up my car so he was down to earth and relatable. The only problem I had with my experience was a black and green wrecker passed me and I called and the lady said that wasn’t my driver so I said okay and just waited for my guy which was the guy in the flat bed but like 10 minutes before he got there the dude in the black and green wrecker passed me again and he didn’t even have a car like I don’t I don’t know why he was in the back of camp Lejeune I don’t understand why he couldn’t tow me and I had to wait another 10-15 minutes for the other driver to arrive when

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Towing service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.