Smog Busters Grand Canyon & Russell

I went and had a smog test today at smog busters. I had a great experience. I pulled right in. No wait. The guy working approached me immediately. I told him what I needed. He told me the price and said it would be about five minutes. He was very professional and friendly. I had planned on leaving my change for a tip. I paid and said keep the change. He then told me, he had given me a discount since I was there within the year. If I was sure I wanted to leave that much. And I did. He deserved it. He didn’t have to do that. It was kind. I’m a server and know how nice it feels to be appreciated by a customer for doing a good job. I spent the same amount I originally would have and hopefully brightened his day a bit.

Been getting my smog here for years. Never had an issue. Price went up but so did everything else. My only complaint the guy today was a complete jerk. Even left a tip and didn’t get a thx or nothing. 👎

I have huge ethical and philosophical issues with being compelled by the government to pay for a service from a private business. That is where my experience with this company began and they managed to make it worse. I found a coupon online for this particular company and grudgingly drove to this location to get the test. I am from WA where an emissions test is required every two years. The stations are set up by the state and there is a set fee for all of them. To be upfront, I wasn't a fan of that either but NV has made it worse. The fact that they can determine their own rates here smacks of government collusion. This is an industry that exists entirely due to government mandate with apparently very little in the way of rules or regulations. When I pulled up, the tech came out and with

Eric was great! Super quick and easy process. Thanks, Eric!

Guy was smoking 🚬 a cigarette in the booth when I pulled up. Didn't put it out until after a few minutes from starting the service to my car. After all was finally done he had the nerve to ask for a tip once he ran the card. I gave him a dollar but for that dollar I wanted to make sure it's highlighted in a review the service was horrible and will not be coming back to this station in the future.