SMS Auto Parts, Co

The Exposed Rack system is awesome! Love it! It’s a quality built, well thought out and engineered design and the installation is easy. The fit and finish is also excellent. The matte black traction coating paint is robust and should adequately protect the steel mounts and crossbars from rust and corrosion and also enables the rack to stealthily blend in well with the black rooftop of our Jeep Wrangler JLU. The low-profile design and the fact that it can be securely mounted to the roof gutters is excellent. The rack mounts attach solidly and securely to the roof gutters. When testing the install by grabbing and shaking the crossbars, there is no play whatsoever and when you shake the rack to test it the whole vehicle rocks. Another positive is that, unlike another rack manufacturer,

I first purchased the SMS Exposed roof racks for my Wrangler JLU w/ soft top set up because I wanted a way to carry my kayak with the soft top and was not looking to spend money on a whole exoskeleton set up/lose functionality of the soft top. The install process was easy and it didn't interfere with the function of the soft top at all! When I first purchased the crossbars they only had kayak carrier and the kayak basket wasn't released yet. My yakima j-low kayak carrier didn't fit the SMS bars, but that's yakima's fault. Said it will 1.25in square bars but doesn't. Other J style carrier did fit though. Once the kayak basket came out I purchased that for convenience and that is also a great product. Very customizable fit with many mounting options and the overall design is pretty great. Ea

Great company and customer service was superior. I purchased a 3-bar roof rack system with click-in brackets for my Jeep JL back in 2021. I remounted the bars and click-in brackets earlier this month with ease! George was very helpful with technical questions over the phone!

I’m saddened by having to give this bad review. I bought the Rooftop Tent Exposed Racks package for my 4dr Jeep JL. When it was first delivered, one of the parts was faulty and would not fit on the crossbar. I waited about a week to get a replacement part. Then, I noticed after 2 weeks or so of using the product that the bolts that attached the lip to the gutter had rust on them as well as they were not becoming fully tightened on the gutter (every few hours I had to tighten). A week after I emailed customer service with no response, I called them to start a return. I felt like the customer service agent who helped me really condescendingly tried to explain to me why I was having issues in hopes to get me to keep the faulty product. He said that rust was common in areas that are more humid

Greg was great. Headed out for a ski trip and misplaced our roof rack bolts to tie things down. Quickly sorted me out and got us on our way. I’ll be back, great service is hard to find and these guys bring it.