Sonrisa Villa Inc

I recently transferred a family member. It took a week to iron out a few problems stemming from the previous facility and then another week to let the current staff know exactly what my family member required to be comfortable. The problem started last night w a arrogant, rude, unprofessional employee who claimed to be their Wellness coordinator. He intiated a conversation with me and succeeded in leading me to this review. He did not have good listening skills and proceeded to tell me what he wanted me to do. He said I was to contact him with any and all issues at the Facility. My contact has been with the manager and i had no idea who this employee was or where he fit in with the chain of command. I recommend before plscing your family member here, to find out if this employee still work

I've been here for a year now. It's terrible here. No transportation tor the residents. No activities, the staff are uneducated when it comes to this type of business. Mishaps with medication. The dining experience is awful. The same meals over and over again. No individual choice. No dietary staff. And no medical personnel here at all

This place literally looks like it was hit by a bomb. It’s so disgusting in here. It is sad to see anyone live like that..

Horrible