SOS Towing & Auto Repair

If I could give this Business negative stars, I would. After paying almost $400 to even get a mechanic dispatched, we were promised to have a mechanic on site within an hour. After 5 hours of my driver sitting in -7 degree temps- we had to end up getting a tow service just to help my driver survive. We heard excuses from "we cant get ahold of the dispatch team" and " we cant find the mechanic" and then was told if we wanted refunded the only way they would provide one is through Zelle. What kind of reputable business operates this way? I was hung up on many times, asked for a supervisor who was avoiding me. Horrible, Horrible service all the way around.

This guy is very unprofessional and I would give him negative stars if I could. My 19 year old daughter was in Williston trying to get back to Dickinson about 11pm at night when she locked her keys in the car and it was cold and wet and everything was closed and she had no where to go. All the other tow places were not available that night so it left her with not much options. She got a hold of SOS and he asked for $275 to be paid over the phone before he came to help her. He told her he would be there in 15mins but then called back shortly and said they broke down and needed another $40 to have a friend help out and would they would be there in 30mins. It took 3 hrs for some random guy to show up to help her and for him to tell her he had to go back to his house to get some tools. He came

When we first started working with SOS, the service was phenomenal. He was willing to go above and beyond and help us out. Which he did. He replaced all my tires. We were told we were getting $1300 tires for a discount because he had several sets on his property. A quick google search confirmed that was not true. 3 studs/lug nuts on my driver front tire were stripped additionally my car was not balanced properly. It was explained up front that the wheels put onto my car were not the correct ones for my car and it was not a permanent fix. I had to take my car to the shop 3 days after getting my car back to attempt to fix the issue of the stripped studs. They recommended that we attempt to get our wheels back from SOS and they would put them back on my car. Now $800 later, we are told by

Highly would not recommend. I don’t believe Stacy was going to return my vehicle to me and months after still has no returned my keys. I took my vehicle off his property and found someone’s personal items throughout it and was covered in animal hair- not to mention I had already spent $300 on a car detail the previous week. A police report was filed and he is known to do this. If I could give 0 stars, I would.

I had an interesting experience with Stacy. I gave this review three stars because he did get me back on the road within 24 hours after my rear brake locked up. Everything else was kind of weird though. I have AAA, and apparently Stacy with SOS is the only certified towing and auto repair company in the Williston area. I went through the AAA system, and the tow truck showed up about 2 hours after AAA said they would. The next day, I essentially had to call Stacy every few hours just to get any updates about whether they had looked at my car, how long it would take to fix it, how much it would cost, etc. Finally, at about 2pm I got a hold of Stacy and he said that he could fix my rear brakes but only using spare parts from a used car he had on his farm. Good with me, just had to get home.