Southend Express

I come here all the time because it's the best touchless carwash in the area on my way too work. Unfortunately today the machine wouldn't give me my $5 change back, the receipt shows over payment and a zero refund, the phone number associated this business doesn't work and there's no website. This is poor business and unacceptable, ripping off dedicated customers. I'm beyond upset.

The first 2 self service lanes I pulled in wouldn't even take my money. The third one worked but doesn't give you nearly enough time to clean your vehicle. Took a good 30 seconds to a minute for soap to even start coming out. This car wash is terrible.

Grabages were full, vacuums didnt work (only 2 did), and the openings to wash your car are filled with mud, rocks, and etc so the dirty is just spraying back up at your clean car. Vending machines were all out of order also.

I went to wash my car here and I put 6$ in quarters in to wash my car, and it took my money, started & and then turned off and asked for 5 more dollars. Machine robbed me. DO NOT COME HERE.

Door didn't even open had to go reverse in from other side. Pressure horrible, didn't take dirt off. Waste of 8 dollars will never use again. Should get a refund but doubt anyone will read this or answer the phone.