Southern Oregon Auto Care

First time visit. I was impressed when I walked into the shop ... Very very clean, people were helpful and friendly. Lots of smiles..!!! I'm 87, the waiting room was very comfortable . Lots of magazines..coffee available. It had a large window looking into the garage where you could watch the mechanics work on your vehicle . Again...shop was clean !!! Car was ready at given time. Large blacktop parking space outside. Easily accessible for a handicap person. LOVED IT!!! I will be a regular from now on!!!! Thank you Southern Auto Care !!! Vydel Robertson

This place is great! I also feel good because Costco steered me here with a discount program they offer. Andrea at the desk is on top of it and Ken calmly sat with me and explained everything that was happening on my car. Also, the diagnostic report was the most extensive I've ever received!

I was referred to Southern Oregon Auto Care by a family member who is a loyal patron. I was really impressed with the service, the full vehicle inspection, and price was reasonable for the work that I had done. They did discover some additional issues that I will be having repaired by S.O. Auto Care in the next couple of months. Thank you for your honest work and reasonable pricing.

These people were great the first two times I went. They did go above and beyond. In August 2025, they replaced the alternator and the battery because I was having electrical issues.However, the third time, I went back because the battery was being drained in January. They couldn't figure out why but they charged me $140 for a diagnostic for a leaking Timing cover for this 2004 Honda CRV. I never heard back from them. She was going to give me an estimate for the cost to fix the timing cover leak. In February 2026 I called because the electrical leak was never addressed and of course the battery and alternator didn't work anymore. They did replace them under Warranty. Sky admitted that she dropped the ball and forgot to give me the estimate for the timing cover work and then she asked me to

DONT COME HERE. The end has an additional edit. I went in with a sound at the front right side of my car. I thought it was the suspension, after the mechanic checked it out they said it was the wheel bearing. A few days later the noise was back but much less. So I knew the problem wasn't fixed. I didnt have any money to go back and complain. Recently I got it checked by a different mechanic and got confirmation that if it was the wheel bearing the noise would've been much worse and more obvious. The noise was a small squeak/strain noise. The new mechanic said it was infact the suspension but not bad at all. The sound got quiter after they lifted the car taking the pressure off the suspension. So I was sold a wheel bearing for no reason but greed for more money. Also when I got my car back