Southern Team Used Car Super Center and Prestige Collection

This is to warn all individuals going through this company to be precautious of the condition of these cars. Have someone you know come look at it preferably a mechanic. They tried to sale me a car with an oil leak that even I noticed. Then in under a year my transmission went out. No help. No offer to cover repair or even a percentage of repair. No offer to trade it out. I am paying payments on a vehicle that can’t even be drove. They lack customer service. They are unjust. They have no compassion or sign of knowing right and wrong. Do they truly think it is right to not offer any help after a vehicle goes out in under a year with something as serious as the transmission??! Also, might I add there were several other issues with this vehicle as well. If you can avoid them all together it w

Went in and had an awesome experience my salesman. I was ready to cut a large check for downpayment and came prepared with my own pre-approved auto loan through my bank. The manager came in and tried to pigeonhole me into taking a loan with one of their finance partners which couldn't even begin to compete with the APR and monthly payments from my bank. I was told they did not accept wire transfers and that if someone else came with cash to buy the car before the bank check arrived that they would sell the car. I've never met a business that was so averse to making a sale. I went down the road to Priority Honda and bought my car (highly recommend them, Priority is amazing). I feel fortunate that I have a basic understanding of loans, interest, etc. because these people are looking to take

TLDR: I went in to buy a car listed as $16733, and somehow the price they presented was ~$20500. Read $4k more. Ribens (sales guy) was a good person. He was personable and attentive. He is a salesperson and put out what you'd expect from a salesperson, but that's OK he's just doing his job. I'm giving this experience 1 star because of how this company operates. We looked at a car, we came back later in the day to buy the car, and suddenly the car was $1200 more than the list price on their website. Then they wanted to add their $900 dealer fee or whatever (glad Wendy's doesn't add a dealer fee when I go pick up a #6 meal). Then they wanted to add some sort of theft protection for $400 (if my car is one of the .01% of cars stolen) they'd give me $2500 to a new car, of which I'm sure $130

When going over the final purchase price the sales team tried to add on $390 fee for LoJack and nitrogen tire package. Mind you it is listed on their website under their used cars that “these add ons are for no additional fee.” (Please see screen shot below) I refused to pay for the fee and their response was “well it’s on the vehicle and we can’t take it off.” I got up to leave and they took the fee off. Attached is a screen shot of the fine print listed under my car that I ended up purchasing. Buyer beware and look at all fees listed! I reached out to the southern team via email twice to inform them of this interaction and have yet to hear a response. I would have given a higher rating but the lack of integrity, no response from my two emails trying to inform the management about this,

Bill Roy. Best salesman ever! I love my jeep and Bill made it simple and was very straight forward.... And he knew a lot about the different motors in the make and model I was looking at.... Even my husband said that was his best experience with a delarship. Very clean inside of store and super friendly staff. I couldn't be more pleased with my purchase. Thanks yaw!