Southern Tire Mart at Pilot

One of the newest and the best STM shop on the interstate. My second visit to this shop. The atmosphere was calm, the technicians were polite and knowledgeable, and they worked quite quickly. The manager prrsonaly was very helpful, ansvered all questions. Defenetely gonna do my next PM at this location

I have had to come to this shop two times within the last month. The first time, my head light blew out and they had me in and out in less than 5 minutes. The last time a few days ago I picked up a trailer with a tire having a giant gash in the sidewall, they had the tire fixed and me out of there in an hour. The staff is always friendly, and they're quick and efficient. Hopefully my future breakdown issues will be in the area for my company to send me here again.

Quick and quality service. Staff were very kind. Very new and clean facility. Would recommend getting work done here over the other overrated tire facilities in Paducah.

10/10 would recommend I have been here two times for this month for tires trailer and steers and everything was done in timely matter ! I won’t go anywhere else if in the area! Tommy the Gm is doing a great job !!

My dad has been a truck driver for over 30 years so he has a lot of experience with repair shops and he asked me to post this review for the Paducah shop because of the excellent customer service he received there. He travels through Paducah often so he was glad to learn about the new shop opening up this year, but he was even more impressed about his first experience here. The manager, Tommy, was very prompt, courteous, knowledgeable, and professional when assisting my father. He greeted him immediately upon arriving, and after listening to my father‘s concerns and examining his truck, he diagnosed the problem right away and got straight to work on it. He had the truck repaired and ready to go within minutes. My dad will only be dealing with this shop from now on thanks to the great care