Spitzer Chrysler Dodge Jeep Ram of Homestead Parts

Went with Ceasar from the service department and the man helped me out like nowhere. I had been to other dealers with issues in my car and from the moment I walked in it was night and day. Super fast response time and zero bs. Other reps were polite at the place too but recommend him 100%

Recommend going with Cesar. Had many issues in truck and other dealers could not find anything and taxed me nasty on fees. With Cesar it was straight forward, zero bs and to the point. I drive from north miami to his shop - that’s the difference in care I received. Other reps at the place were polite as well but recommend Cesar if you own a Ram truck.

I recently came in for an oil change and had a great experience. The staff was efficient, friendly, and clear about what services were being performed. They completed the oil change quickly without trying to upsell anything unnecessary. The waiting area was clean and comfortable, and they followed up with a video of the status of my car. Overall, excellent service. I’ll definitely return for future maintenance.

It was good and they did a few things that needed doing. My last survey asked if they charged my van up. I asked for it this time as I was there for over 2 hours. Maybe you shouldn’t ask that question on the survey. Only got 3 miles added to the charge. Otherwise all good. The charging of my car would have been a nice extra but since it didn’t happen. More of a let down. Otherwise good.

Cesar and his team are outstanding. We have taken our Jeep in twice for servicing and he has been transparent with parts requesting and given realistic timelines for the return of our vehicle. I hear a lot of people that come in asking for a quick turn around without realizing that the staff need time to find and fix the problem. The communication with the service team set our expectations. We will continue to bring our Jeep in to this shop.